The family boarding ahead of me in the coveted A group waltzed right past the plane’s first five rows of seats. I knew better ...

The expanded legroom seats on Southwest flights are the start of multiple changes to the airline’s customer experience.

With a Basic plane ticket, Southwest assigns a seat at the back of the plane, which is assigned at check-in. Also, flyers ...

The most affordable, no-frills fare option from Southwest is the Basic fare, which assigns fliers a seat at the back of the ...

Travelers will no longer be asked “Wanna Get Away?” by a popular low-cost airline. Southwest Airlines announced it is ...

Southwest Airlines’ first plane with extra legroom ... be last to board and must pay for checked bags. Other new options, Choice Extra, Choice Preferred and Choice, will be bookable starting ...

S ince coming under the public pressure of activist investment management firm Elliott Management, Southwest Airlines has ...

Southwest Airlines is changing to only three fare options, impacting how the carrier delivers value, and cardholders are ...

Southwest Airlines announced it is refreshing its ... In the future, these will be known as Choice Extra, Choice Preferred, and Choice, respectively. The airline's most affordable fare class ...