The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

Startek® a digital-first global customer experience (CX) solutions provider, has been honored with a Bronze Stevie® Award at the 2025 Stevie Awards for Sales & Customer Service. This recognition ...

Companies experience changes as they grow. Here are tips to build retention-focused, customer success teams at every stage.

Learn the value of AI transformation and how three Microsoft AI platforms, including Microsoft Copilot, boost productivity in this Microsoft Cloud blog.

Dubai is home to some of the finest beauty salons, offering premium services that cater to a wide range of beauty needs. ...

A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find ...

Southwest Airlines has decided to trade in its friendly customer service for a scummy, fee-riddled experience that mirrors ...

Whether you're a new resident or have lived there for years, it's time to expand your broadband horizons in Everett. Our CNET ...

Some users of the Central Ohio Transit Authority’s program for residents with disabilities have criticized the service, including a man who said he was stuck in freezing ...

Tully Williams, fixed operations director at The Niello Company, discusses how to boost service retention through trust and transparency.

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, ...

The man goes on to explain that he recently purchased an LG refrigerator on sale through Home Depot’s website. However, when ...