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The Digital Markets, Competition and Consumers Act regulates the behaviour of major digital firms with significant market ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

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Explore the five types of webinars and four basic event formats. Learn how to choose the right combination for maximum impact ...

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Threat actors entered Treasury Department systems through BeyondTrust. The breach may be related to the Salt Typhoon attacks.

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With so many easier alternatives for sending docs, VoIP fax is a lousy strategy. Learn why fax fails over VoIP and what you ...