The customer journey analytics market could be an $83 billion industry in just seven years, SkyQuest Technology Consulting Predicts.

Phound expands its platform with broadcast messaging, vCon-based CRM sync, smart meeting controls, and enhanced recording tools.

Don't let short-term savings chip away at the experiences that keep customers loyal.

Press Ganey Forsta's new Diaries integration brings focus groups, interviews, and ethnographic research together.

BlueSnap, providers of a payment orchestration platform, has partnered with Commerce to deliver a B2B payments and AR automation solution for BigCommerce B2B Edition.

The Adauris acquisition accelerates Landbase's inbound roadmap with new signal-driven publishing capabilities that unify outbound and inbound in a single GTM platform.

Upland Software, a provider of knowledge and content management software, has made its RightAnswers available in AWS Marketplace, a digital catalog with thousands of software listings that run on ...