Zoho Desk is a great choice for growing companies that need to keep their customers happy. A long list of features and a very friendly price are marred only by the learning curve required to get ...

Zoho is an impressive company all around—the startup’s web-based productivity competes directly with Microsoft and Google, but has never taken any outside funding. And Zoho now has 25 different ...

Zoho said today that it is increasing its offerings into the Google Apps Marketplace, adding Zoho Invoice and Zoho Creator Helpdesk into the mix. The company already provides two of its products - ...

Zoho Desk's new version offers one-of-a-kind Blended Conversations feature, combining human-driven conversation and machine-intelligence conversational services. New user interface offers greater ...

Zoho Desk requires you to install a free add-on (IT Asset Tracker) via Zoho CRM to unlock IT asset tracking capabilities. We’ve rated the best free asset tracking ...

A global technology company, Zoho, has launched Zia LLM—the company’s proprietary large language model, a no-code agent ...

Customer touch points are far and few between during a pandemic. A key area for customer interaction is your help desk, here's what you need to know to select the right service. Understanding how ...