Watch out! These goat punks have been playing around by kicking punctuation out of sentences. Join a punk crew to put the ...

Earlier this year, Lara Frank*, a copywriter for a large tech company, wrote an email to her boss trying to clarify a miscommunication. Frank edited her email to remove superfluous exclamation marks — ...

CLEVELAND, Ohio -- Whether you’re back at an in-person work environment (or never left) or still working remotely as pandemic precautions wane, knowing how to best navigate the workplace is essential.

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

“Thank you!!! We appreciate your business!!” writes a breathless customer service agent. “I’m sooo sorry!!!” writes an administrative assistant after making ...

When smartphones became indispensable, Generation ! was born. You know who you are. You can’t text mom, tweet about the GOP (whether you’re on Team Blue or Team Red) or order tofu from DoorDash ...

How Many Exclamation Points Are Too Many in an Email? A Psychologist Weighs In originally appeared on Parade. Writing an email might seem like common sense—just type out what you want to say and hit ...