Q: In 2017, I bought a full set of kitchen appliances from Sears along with their protection agreement. Among the items was a white Kenmore Elite Counter Depth refrigerator made by LG. Christopher ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott I have a ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...