Learn practical steps for recognizing and responding to call center burnout — before it’s too late.

ANAHEIM, Calif., Oct. 26, 2023/ PRNewswire/-- Stress and burnout are common in the workplace, and even more so within contact center employees. To combat this, Webex by Cisco, a leading provider ...

Anxiety, stress, and burnout within the health sector isn’t new – but recent data and analytic tools make a strong case of including nature-based solutions in addressing these challenges.

According to the report, the top reasons for burnout across all age groups include feeling stressed due to having more work ...

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use.

Now—more than ever—stress and burnout are affecting our work. In the Resiliency Center, we are seeing more teams, not just individuals, showing signs of fatigue. With a little data and some ...

Emergency call center workers say their centers are understaffed, struggling to fill vacancies and plagued by worker burnout, according to a national survey released Tuesday.

Thrive Reset for Webex Contact Center integrates well-being breaks into contact center agents' days using real-time insights from Webex, helping agents do their best work and reduce burnout.