The Byte system of AI technologies is helping power advanced Voice of the Customer tools while improving the drive-thru ...

Jim Sullivan, who was brought on in 2024 as chief development officer, will focus on reversing the brand’s declining ...

The investment was led by Apollo S3, a subsidiary of the private equity firm that sold Qdoba to Butterfly in 2022.

Consumer cravings aren’t static. They evolve quickly, fueled by social media, shifting economic realities, and new ...

The company also created an executive position for strategy and transformation to help improve the performance of its Outback ...

Tech failures are inevitable but operational collapse isn’t. The foodservice brands that succeed are the ones ready for ...

Property sales for some footprints collapsed as fast casual formats grew, leaving landlords with few buyers and costly ...

Though terms of the deal were not disclosed by the company, San Francisco-based news outlets have reported a sale price of ...

CEO Rob Lynch said the brand should embrace a more aggressive marketing strategy to set it apart from fast food burger chains ...

The fast casual chain’s digital kitchen display system, now deployed in at least 1,000 restaurants, is increasing comparable ...

The company is turning to data science and prediction markets as consumer demand for beverages creates opportunities for new ...

The company is laying the foundations to make Starbucks “once again the gold standard in customer service” and is planning to ...