Major banking firm NatWest Group has recently banned its staff from using WhatsApp, Facebook Messenger and Skype on company devices. This comes amid growing concerns around the use of certain communication channels that make it more difficult to retrieve messages.

Employees must stick to official channels to make sure their messages are fully retrievable.

Companies in the UK and US have began receiving fines for using messaging services such as WhatsApp and Facebook for work communications

WhatsApp and Facebook Messenger to be banned for internal NatWest communications You can still reach customer service through WhatsApp The Financial Conduct Authority issued fines to Morgan Stanley for irretrievable conversations One of the UK’s largest banks has banned employees from using instant messaging apps such as WhatsApp,

NatWest Group has banned the use of popular messaging platforms like WhatsApp and Facebook Messenger on company devices in the UK. This decision is driven by regulatory pressure and the need to maintain strict communication records.