DENVER--(BUSINESS WIRE)--Today at Xperience 2024, Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, today announced that Swisscom AG, a major telecommunications provider in Switzerland has ...

The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.

SAN FRANCISCO, October 08, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced its recognition as a Leader in the IDC MarketScape™: Worldwide ...

Genesys, a customer experience orchestrationsolutions provider, today launched Genesys Cloud Social to help organizations use social media channels to learn more about their customers and engage with ...

Genesys and Scaled Cognition have formed a new strategic partnership to advance reliable agentic AI. Scaled Cognition is a pioneering AI lab building ...