A moving company often plays a part in a student’s yearly, off-campus housing move. So, when some UW-Madison students’ online reservations with U-Haul unexpectedly changed, they reached out to News ...

When a customer confirms airline, hotel or rental car reservations, they expect to have a seat, room or car waiting. With at least one company, it does not always work that way. , Five On Your Side ...

U-Haul customers who have seethed over botched reservations were vindicated last year when a California judge ruled that the company had engaged in “unlawful and fraudulent business practices.” Ruling ...

One man found out the hard way that a having a reservation for a U-Haul vehicle doesn't necessarily mean the company will have a vehicle for him. Sam Everitt was forced to drive 600 kilometres ...

Sam Everitt was well prepared for his move from Montreal to Toronto. The Concordia master's student knew July 1 was Quebec's famous "moving day," when tens of thousands of rental leases expire across ...

EDMONTON- A Devon family was left scrambling Friday morning, after a popular moving company failed to provide the moving truck the family had reserved months ago. Lorelei Gettle and her husband woke ...