Target plans to introduce a new generative artificial intelligence technology for its store employees at all of the company’s nearly 2,000 stores nationwide by August, the company announced Thursday.

Target rolled out new customer service training for the holiday season as the retail giant works to boost sales and improve shopper experiences during the critical revenue period.

When you step into Target this holiday season, be prepared to be met with endless smiles and random pleasantries from ...

Target’s new 10-4 policy requires staff to greet nearby shoppers. Arizona stores may be affected, but details remain unclear.

As the holiday shopping season ramps up, Target is using AI to help shoppers navigate stores and find presents.

Target is introducing a new policy requiring employees to smile and engage with customers. The "10-4 program" requires staff ...

Target's new policy requires employees who are within 10 feet of customers to smile, make eye contact, wave and use friendly body language.