It’s 2 p.m. on a Monday, and the Starbucks on 23rd Street and Park Avenue in New York City’s Flatiron neighborhood is packed.

Even on a budget, independent retailers can captivate customers. Before investing a single dollar in any physical renovations or other design changes, industry experts stress that each operator should ...

Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. The UK and US continue their diverging trajectories in terms ...

Best Buy will open its first ever small-format, digital-first store in Monroe, N.C. The 5,000-square foot shop will build on the small-format pilot program Best Buy started with a test model in ...

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One of the nation’s largest retailers has opened another New Jersey location. Target unveiled one of its “small-format stores” in Eatontown this week. A grand opening is set for Sunday, July 16. The ...