PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced it has added Service Catalog to ServiceDesk Plus-MSP, its complete help desk for managed service ...

As organisations expand, so do the demands on their IT departments. A growing company needs an IT infrastructure that can support not only a larger workforce, but also the increasing complexity of ...

IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...

Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...

PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the IT management division of Zoho Corporation, today announced that the IT asset management (ITAM) module in its flagship IT service desk software, ...

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost ServiceDesk Plus now supports ...

ServiceDesk Plus now supports multi-turn, contextual conversations and workflow generation, embedding AI where it delivers the most tangible value Company also debuts in the 2025 Gartner® Magic ...