When business leaders are in the market for a new software as a service solution, it can be tempting to quickly sign up with a provider that looks promising so they can start leveraging the benefits.

The quality of the user experience can make or break a software as a service product. But too often, SaaS companies focus on what their product can do—to the exclusion of what end users need and ...

If you read enough startup coverage, you’ve noticed that no matter the part of the economy that an upstart tech company is attacking, there’s a pretty darn good chance that it is doing so through ...