abc7NY

411 phone number is going out of service for millions of Americans

The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...
WRAL TechWire

Directory assistance (411) going extinct at AT&T as days of ‘operators’ draw to close

The operator is going off the hook for millions of customers. Starting this month, AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an operator or get directory assistance ...
Fox Business

Phone company ends 411 services for some customers

AT&T Inc. announced that it would end directory assistance for its Voice over Internet Protocol (VoIP) customers. Traditional landline customers will still be able to access directory assistance. "We ...
Washington Examiner

Here’s the 411: Millions lose access to operator and directory assistance in 2023

“You won’t be able to dial 411 on AT&T Phones to request phone numbers or addresses. Also, when placing calls, you’ll need to dial phone numbers directly as Operator Assistance won’t be available,” ...
New Hampshire Public Radio

Telephone operators of another era gather to reconnect

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...