Technology is constantly evolving and organisations need to adopt the changing technology in order to maximise their benefits. But remaining agile and flexible enough to do so can lead to chaos if a ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More In the previous two articles, we looked at what Six Sigma ...

The upgraded best practice framework ITIL Version 3 includes guidance on how to get processes in place to optimize IT service delivery and management. For IT shops looking to adopt a best practice ...

As IT services have become an integral means of conducting business and governing, user expectations for availability, reliability and stability increase. The IT Infrastructure Library (ITIL) ...

IT Service Management (ITSM) solutions have gained popularity, enabling organisations to improve IT service delivery for customers, whether these are internal to the business or external clients.

The Digital India programme, an initiative launched by Prime Minister Narendra Modi in August 2014, will look to leverage IT to meet its stated objective "to transform India into a digitally-empowered ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. This article dives into the happens-before ...

Tropical Storm Debby was downgraded to a tropical depression on Thursday after leaving at least seven people dead in its wake across the U.S. southeast this week. Asia Pacificcategory Pacific Islands ...