Salesforce has spent the last 20 years building a $13 billion company, largely on the back of a CRM application delivered as a cloud service. In its most recent financial guidance, Salesforce ...

In a move that could give Microsoft new ammunition against its CRM rival and cloud partner Salesforce, the Redmond company today announced Dynamics 365, pledging to integrate its customer-relationship ...

Two weeks after Microsoft unveiled Dynamics 365, the Redmond-Wash.-based giant made good on its promised release date yesterday. Along with the general availability of the solution came some answers ...

Microsoft is putting some additional horsepower behind its Dynamics 365 business applications, with the addition of new artificial intelligence tools and mixed reality capabilities. Dynamics 365 ...

Microsoft announced its intention today to combine the Dynamics CRM and ERP products into an integrated platform on top of which it is hoping third parties will build applications. It’s a complex ...

Microsoft has been making moves into customer service and financial planning software with Dynamics 365, its subscription-based line of business applications. It is investing heavily in the space as ...

Microsoft on Tuesday showed off the next incarnation of a major software product called Dynamics 365, stuffed full of new features and artificial intelligence. Microsoft has been teasing Dynamics 365 ...

According to analysis by Gartner and Forrester, the two leading CRM platforms are Salesforce and Microsoft Dynamics 365. And, when you look at their features, functionality, and processes, they are ...