The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

America’s fast food giants are facing a wave of customer backlash in 2025, as diners document shrinking portions, declining ...

Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...

No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

There are a lot of solar power companies out there, and not all of them are worth doing business with. Take extra care when ...

Attorney General Raúl Labrador permanently banned Keith Craig Fletcher from offering travel-related goods and services due to ...

Most sandwich chains have an Italian sub, but which is the best? We're comparing reviews of 11 popular picks to determine ...

Syracuse lawmakers are considering revoking special-use permits for Nembhard’s Auto Sales due to customer complaints of ...

Consumer Groups: Unwanted telemarketing calls "plaguing American consumers." — -- Complaints about pesky telemarketers continue to tick off consumers, making it the fastest-growing gripe of 2013, ...

Expressing concern over rising customer complaints, the Insurance Regulatory and Development Authority of India (IRDAI) chairman Ajay Seth on Wednesday underscored the need for the insurance companies ...