Zoho CRM is a top customer relationship management (CRM) software that has a mix of advanced features at competitive prices. It’s a collaborative marketing CRM solution with strong omnichannel ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

With an option for open source development, SugarCRM offers a sales automation system that encompasses pipeline management, social CRM, and the entire lead-to-cash process. “The SugarCRM core sales ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

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Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.

Freshsales is a cloud-based CRM popular for its advanced sales tools and user-friendly, customizable interface. It’s part of the Freshworks suite—a broader platform offering solutions for customer ...

Customer relationship management, or CRM, is an essential tool for businesses of any size, but not all companies can afford technology as robust as Salesforce CRM. Even if budget isn't the issue, many ...