Apple, famous for customer friendliness, says it does not give refunds on iPhone app purchases. Regardless of reason, save technical issues with the download itself. Mere buyer’s remorse does not ...

Did you mistakenly purchase an app or re-up a subscription? Here's how to request that Apple refund your money for an app, subscription, or service purchased through the App Store. I’ve contributed to ...

Kids gleefully snapped up virtual pet food, gems or other items while playing games on their mobile devices, while the bills from Apple Inc. mounted, often without parents' knowledge. Now, the tech ...

Feeling buyer’s remorse after buying an app or in-app purchase? Surprised by a yearly subscription fee for an app you stopped using? It's an annoying situation, but thankfully, requesting a refund is ...

The lack of trial versions on the App Store makes it risky to take a punt on any app that costs more than a few bucks. $50 is a fair price for a pro-level app, but it’s a lot to drop without testing ...

Over the years, we’ve all heard the horror stories about children (and sometimes adults) inadvertently wasting a fortune on virtual coins in games and apps. For this reason we advise all parents to ...

South Korea's Fair Trade Commission has forced the app stores to remove non-refundable clauses --and hopes the policy will become a benchmark for other countries. Sa Youn(Sy) loves technology. He ...

If you’ve ever bought a subscription inside an iOS app and later decided you wanted to cancel, upgrade or downgrade, or ask for a refund, you may have had trouble figuring out how to go about making ...