The method to report a missing package on Amazon differs depending on whether it was sold by Amazon or a third party.

After investigating a complaint from a B.C. customer that their Amazon order never arrived, Consumer Protection B.C. has ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

The e-commerce giant has launched a new feature on its app called "Add to Delivery," a button that allows customers to add additional items to a delivery for an order that has already been placed.