Amazon is reporting third-quarter earnings on Thursday, days after the company announced it's laying off 14,000 people.

As technology is increasing in the world, scammers are also making schemes to cheat people through technology. Recently, cases of cheating have come to light at many places through IVR. Let us tell ...

How IVR Analytics Fixes Call Flow Issues and Frees Up Agents Your email has been sent Effective call center management relies on addressing inefficiencies — IVR analytics provide what you need to do ...