In late November, a woman called out Southwest Airlines after claiming that their agent mocked her daughter’s name, Abcde, when they were preparing to board a flight home from Texas. In case you’re ...

Traci Redford told ABC7 that she and her daughter Abcde were boarding a plane at John Wayne Airport when the gate agent noticed Abcde's distinctive name For one child, a trip on a Southwest Airlines ...

Southwest Airlines has apologized for a gate agent who reportedly laughed at a 5-year-old passenger's name — Abcde — all within earshot of the girl and her outraged mother. The incident unfolded at ...

In late November, a woman called out Southwest Airlines after claiming that their agent mocked her daughter’s name, Abcde, when they were preparing to board a flight home from Texas. In case you’re ...